AnswerFirst Celebrates 12 Years of Providing Contact Center Solutions

AnswerFirst Communications, a U.S. based telephone answering service and customer service solutions company specializing in answering & messaging services, contact center and virtual receptionist solutions announced this week that they have been offering clients services for 12 years. 

Jim Smith, Director of Inside Sales at AnswerFirst stated, "We are very pleased to have reached this milestone. We're thankful for the support of our clients and for the effort of our employees, both current and past, who have all contributed to our success.  As part of our celebration, we are currently offering a special rate to new clients.  We are including free set-up (a $100 value) with any new answering service account from now through June 25, 2010.  All new clients will be offered this special rate when they contact us for service.  We're looking forward to another 12 years of providing our clients with reliable answering services and contact center solutions."

Dr. Jason Quintal, a current AnswerFirst customer, said, "I have been very pleased with the level of service that AnswerFirst has provided us. Their operators are always professional and we like the fact that we can access our account via the internet to check our invoices, listen to our calls and update our account. We've tried other answering services but AnswerFirst offers superior service and account management options that can't be found anywhere else."

Matt Herron, President & CEO of AnswerFirst said, "We have worked very hard to reach this 12 year mark.  The support of our clients and the dedication of our employees have played crucial roles in our success and we're grateful for both.  Our focus on constantly refining our business model along with our strong belief in adopting new technologies have also contributed to our ability to reach this achievement.  A lot of other services have fallen off the map because they aren't willing to embrace technology and integrate it into their daily operations.  We've invested a lot of time and energy into utilizing new technology to offer our clients better service while improving our efficiency.  We'll continue to make these investments as well as investments in our community and green business practices."

AnswerFirst is based in Tampa, FL and provides answering services, appointment scheduling, reservation taking, technical support, customer care, order entry and contact center solutions to businesses in any industry throughout the world.  For more information about their services visit their website.