How Does AnswerFirst Deliver Messages?

We deliver messages via fax, email, text messaging (SMS), alpha pager, digital pager, verbally over the phone and via the web.
Select any of these options in any combination. For example, we can send a text message to your cell phone, and then you can later retrieve or review that same message on the web, and then via a summary email the next morning. Also, based on your account setup, you can have different dispatch protocols for different types of messages (i.e. emergencies sent via text message and then called to confirm receipt but all routine calls held for the next morning). 

For more information about our services, please visit one of our websites: Affordable Answering Service, Answering Service, Lawyers' Answering Service or our corporate website, AnswerFirst.com.

Answering Service FAQ's

Q. In what ways may I receive my messages?

A. The choice is yours and we do not charge any additional fees for any specific type of message delivery method. Some methods may take a bit longer for our operators to deliver and thus will use slightly more operator time each month. For example, it is much quicker for an operator to deliver an e-mail message as compared to calling you on your cell phone and reading you the message while you jot it down. Here are a few of the ways we can deliver messages for you:

• Hold For Call In
• Call And Give You Message
• Call And Leave Message in Voice Mail For You
• Alpha-Page
• Digital Page
• Text Messaging
• E-Mail
• Fax

While it is generally a matter of which method is most convenient for you, we sometimes can make suggestions to you for alternative methods.

Q. I have several people in my office who will receive messages, are we limited to all using the same delivery method?

A. No. You can use a different method for delivery for each person, the choice is yours.


1-800-645-2616
www.answerfirst.com - Answering Service, Virtual Receptionist, Call Center & Contact Center Solutions