- Do you need 24 hour service?
- Do you need bilingual services?
- What delivery methods do they provide?
- Do they provide web access to your account information and reports?
Price is always a factor in any successful business relationship, so pay a lot of attention to this area.
- Do you have to commit to a specified number of minutes or calls?
- If you don’t use all of the minutes or calls, do they rollover or do you lose them?
- Always find out the type of fees they can charge you. Do they bill additional for holidays or for forwarding outside of certain hours?
For more information about answering service rates and which answering service rate plan is right for you, visit our website: http://www.answerfirst.com or call us at 1-800-645-2616.