Thursday, December 24, 2009

Disaster Preparedness

From building fires to power outages disasters can bring your business to a stand still.  The best way to handle any disaster is to be prepared before the disaster occurs.  AnswerFirst is uniquely positioned to help you respond, survive and recover when the unexpected happens. Unlike many businesses, our lights will be on during an emergency. We have full battery backup systems plus a diesel generator for long outages. We also have redundant T-1 and PRI telephone circuits to our center which are not reliant on a single vendor.

As part of your contingency plan you can arrange to seamlessly redirect your calls to AnswerFirst.  Let our agents act as your emergency communications go-between.  You can create a disaster readiness strategy with us that works well for your business.  You may choose to have only our center as your disaster center or we can arrange for a redundant solution where another of our centers would be a “backup” for our primary center.  Call us today to discuss the possibilities.

Call (1-800-645-2616) or contact us today for more information.

AnswerFirst Communications, Inc.
Answering Service, Virtual Receptionist and Call Center Solutions

Wednesday, December 9, 2009

Handling your phone calls over the Holidays...

Most businesses are closed for at least part of the typical work week at some point during the Holiday Season.  At AnswerFirst, we are open 24/7 365 days a year so that your business doesn't have to be.  We'll answer your phones and handle your customers inquiries so that you can enjoy time away without sacrificing the level of service that you provide.


Call (1-800-645-2616) or contact us today for more information.

AnswerFirst Communications, Inc.
Answering Service, Virtual Receptionist and Call Center Solutions

Friday, December 4, 2009

Did You Know?

  • 33% of callers will not leave a message in a voice mail.
  • 45% of callers will not call back if they receive no answer or a voice mail.
  • 75% of all business transactions are not completed on the first call.
  • 60% of all incoming calls are less important than the work they interrupt.
  • 70% of executive time is spent in meetings, on another call or out of the office.
  • 24% of all business communication is time sensitive.
You can't afford to miss another call!

Call (1-800-645-2616) or contact us today for more information.

AnswerFirst Communications, Inc.
Answering Service, Virtual Office and Call Center Solutions