Friday, September 20, 2013

HIPAA & Answering Services: How Will This Change Our Service?

We have been talking a good deal lately, in our office meetings, about the new HIPAA “Omnibus” Rule and how it will affect the way we do business with medical professionals and facilities that handle Patient Health Information (PHI).
Under the new rules, it is not just the medical professionals and facilities responsibility to comply with HIPAA standards.  We, as the answering service, are also directly responsible for compliance. This means that any transmission of PHI, must be encrypted, on both sides.