Thursday, September 16, 2010

More Reasons to Choose AnswerFirst as Your Answering Service

  • Pay Only For What You Use
    Our rate insures you only pay for exactly what you use. Didn’t have any calls this month – pay nothing in addition. Don’t get stuck prepaying for a package and paying for unused calls, minutes or units. Never worry again about the higher “overage” fees you have to pay because you exceeded some guessed at number of calls, minutes or units included in your package. With AnswerFirst, you pay only for what you use.

  • Value Added Services
    Are other services offering access to your call recordings as soon as a call is finished? Can you run reports about your account activity any time YOU want? Can you export all your critical message data in .csv format for import into your database? Are your messages archived? Can the call center also process inbound e-mails just as they process inbound calls? Can you do all of these things for no additional cost? These are just a few of the many value added services we offer every client at no additional cost. Give us a try to experience what true value in a call center is.

  • Price Guarantee
    We can offer most any type of rate and usually can match or beat anything our competitors offer.

  • Transparency
    With the ability to access so much your account information in real time through our included Client Web Access web portal, our clients have a unique opportunity to see how we are performing on their account. It need never be a mystery to you again. Our willingness to be open and frank with this information speaks loudly of our desire to forge long term relationships with our clients. While others may snicker at the thought of providing this information to clients, we say give us a try and you too will discover the AnswerFirst difference.

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