Tuesday, August 24, 2010

Answering Service FAQ's

Q. In what ways may I receive my messages?

A. The choice is yours and we do not charge any additional fees for any specific type of message delivery method. Some methods may take a bit longer for our operators to deliver and thus will use slightly more operator time each month. For example, it is much quicker for an operator to deliver an e-mail message as compared to calling you on your cell phone and reading you the message while you jot it down. Here are a few of the ways we can deliver messages for you:
  • Hold For Call In
  • Call And Give You Message
  • Call And Leave Message in Voice Mail For You
  • Alpha-Page
  • Digital Page
  • Text Messaging
  • E-Mail
  • Fax
While it is generally a matter of which method is most convenient for you, we sometimes can make suggestions to you for alternative methods.

Q. I have several people in my office who will receive messages, are we limited to all using the same delivery method?

A. No. You can use a different method for delivery for each person, the choice is yours.

www.answerfirst.com - Answering Service, Virtual Receptionist, Call Center & Contact Center Solutions

No comments:

Post a Comment