Tuesday, March 16, 2010

How Can Your Business Benefit from the Use of a Telephone Answering Service?

We've discussed the importance of first impressions in a previous blog post.  Making a good first impression is, no doubt, an important consideration for any business owner and a good reason to utilize an answering service or virtual receptionist to handle customer phone calls.  However, there are many other benefits to using an answering service.

Benefits of using a Telephone Answering Service

  • A business answering service can free up your time so that you can focus on selling products and meeting with customers without missing important phone calls.
  • One third of callers will not leave a message in a voice mail.  Turn off your cell phone and allow an answering service to pick-up your calls instead of sending your clients to voice mail. 
  • An answering service is an important part of a contingency plan.  Did your receptionist call in sick or is there a power outage at your office?  An answering service can handle your incoming calls until you are able to answer them again.
  • Using an answering service offers significant savings over hiring a full-time receptionist.  Most answering services only charge when they answer your calls.  You can save up to 70% versus hiring a full-time employee to answer your phones.

Telephone answering services or virtual receptionists offer you more freedom in your schedule because you aren't tied to your phone, they offer cost savings versus hiring a full-time receptionist and they provide your clients with a higher level of service and  better first impressions. Contact us today for more information about what we can do for your business.

www.answerfirst.com - Answering Service, Virtual Receptionist & Call Center Solutions

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