Tuesday, March 2, 2010

The Advantages of Using Remote Live Telephone Operators for Answering Services

In early 2009 AnswerFirst began testing hardware and software configurations that would allow our operators to work from home.  After a year of testing, our remote operator program is officially in place and the majority of our operators now work remotely. 

There are many advantages to this program including our ability to hire better talent because our employment market extends beyond our locality, reduced fuel usage and carbon footprints because our employees don't have to drive to our operations center to perform their job tasks and overall improved employee morale.  We've also reduced our in-house energy costs and upgraded to more stable and efficient IT hardware solutions to support the remote operator program.  Our infrastructure is more reliable and efficient than ever which allows us to keep our prices low while providing consistent and dependable services. 

Contact us today for more information about our telephone answering services.

www.answerfirst.com - Answering Service, Virtual Receptionist & Call Center Solutions

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