AnswerFirst Help Desk Administration Rack Card Artwork (Front), a photo by AnswerFirst on Flickr.
We provide call center solutions to software companies, hardware resellers, Internet service providers, hosting companies, telephone companies and many other businesses in the information technology industries. Our agents are your front-line of communication providing affordable customer service in a professional and efficient manner.
Level 1 Help Desk Support
- Trouble Ticket Management
- Inbound Email Alert Processing
- Dispatch Services
- Utilize Your Existing Web Portal
- Our Agents Listen & Record Issues In Detail
- Custom Business Processes
- Superior Customer Service Experiences
- Call Escalation & Urgent Call Handling Services