Wednesday, July 13, 2011

AnswerFirst Answering Service Welcomes Kevin Glenn

AnswerFirst Communications, a U.S. based telephone answering service and customer service solutions company specializing in answering & messaging services, contact center and virtual receptionist solutions is pleased to welcome Kevin Glenn. Kevin joins the AnswerFirst team as the Business Development Representative for the Tampa, FL operations center under the guidance of Business Development Coordinator, Teri Erickson.

Kevin will be responsible for identifying business opportunities, approaching prospective clients and, building and maintaining client relationships. Aside from his work with AnswerFirst’s clients he’ll be developing business plans and marketing strategies to gain better recognition of AnswerFirst’s brands and services. Kevin will place any additional time and efforts on building relationships between AnswerFirst and local grassroots organizations and other community-oriented groups and projects as part of AnswerFirst’s ongoing dedication to the Tampa Bay community.

Prior to joining AnswerFirst, Kevin played wide receiver for the University of Florida from 1989-1993 and graduated from U.F.’s College of Journalism and Communications with a Telecommunication degree. After college, he spent 14 years as a television sales rep for several national media companies. He worked in Atlanta for 7 years and relocated back to the Tampa Bay area in 2007. Locally, he spent 3 years as an Account Executive with WTVT-TV Fox 13 and then he spent 3 years as an Account Executive with WWSB-TV ABC 7 in Sarasota. He was also the sports correspondent for the Football Friday Night Game of the Week for ABC 7. He is a freelance high school football analyst and has also done broadcast games for Comcast Sports South.

Teri Erickson, National Business Development Coordinator for AnswerFirst said, "The economy is still weak but we’ve been able to adjust and maintain through the downturn and we’re currently focused on increasing our market share and improving sales. Kevin brings us the experience and skills that we need to achieve these goals."

As the demand for answering service and call center solutions increases, AnswerFirst continues to invest in business development strategies with the intention of increasing market share, gaining brand recognition and creating jobs. For more information about AnswerFirst's answering service and call center solutions please visit their website or call Kevin at 1-800-645-2616.

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