Thursday, April 7, 2011

What technical support services does AnswerFirst offer?

Our technical support representatives will field your first level support calls transparently as though they worked directly for your company. For example, our agents can answer questions, log trouble tickets and issue registration keys. Our services allow you to make technical support available to your customers 24 hours a day, 7 days a week.

Live call monitoring, review of call recordings and one-on-one training with our staff are all part of our comprehensive solution for specialized technical support accounts. Our nationwide call center is a fully web enabled, true 24/7 service, so you are never charged extra fees for holidays, weekends or nights. Our true one second billing also insures you never need worry about minutes being rounded up - you pay for EXACTLY what you use each month.

Contact us today for more information about our technical support call center services: 1-800-645-2616

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