Weighing heavily in the design process of our new center was the desire to provide maximum security for both our agents and client data. Our commitment to protect the integrity and secrecy of our clients' data along with our desire to ensure the safety of our employees was paramount in selecting appropriate security measures. Twenty four hour camera monitoring, electronic key pad access and extensive password protection are just a few of the security measures we employ. Server redundancy, data archiving, the logging of all voice conversations, surge protection and emergency power generation are utilized as well for client's data protection.
Our work environment plays a primary role in the health and happiness of our operators. Happy agents equal more productive agents, not only for us, but more importantly, for our clients. Ergonomically correct seating, injury prevention training, and state of the art workstations all add up to reduce the possibility of repetitive strain.
Our facility is also home to our state of the art computer and telephony hardware. Designed to blend our technological capabilities with our human resources, our center offers both an efficient and productive atmosphere. We're excited about our work environment and look to provide our quality telephone answering services to the public for the next 100 years and beyond.
Contact us today for more information about our call center solutions and answering services.
www.answerfirst.com - Answering Service, Virtual Receptionist, Call Center & Contact Center Solutions