Friday, October 30, 2009

What types of call forwarding are available at AnswerFirst?

The most common type is manual call forwarding, you must physically be in your office where the phone is located to either forward or unforward your phone line. Usually you will dial 72# or something similar and then punch in the phone number we provide for you for forwarding. Once you have done that, you will hear the phone start to ring and it will be answered by one of our operators in your account name. That’s it – you have successfully forwarded your phones. You do not have to actually let the operator answer to forward your phone. As soon as it starts ringing, your phones are forwarded. In fact, for most carriers, you can hang up, repeat the same process, and then receive a series of fast busy tones to signify your phones have been successfully forwarded.

There are other types of call forwarding as well, remote call forwarding and busy/no answer call forwarding. Remote call forwarding allows you to forward your office phone from a remote location, such as your cell phone. That can be convenient if you are the person responsible for forwarding the phones when you leave. If you were to forget to forward your office phone when you left for day and remembered after you were halfway home, with manual call forwarding, you would have to drive back to the office to forward the phones. With remote call forwarding, you could simply forward your office phone from your cell phone in the car.

No comments:

Post a Comment